Mobile App Cloud Privacy
Effective Date: September 10, 2025
Gen IV Technology (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how our mobile application (“App”) collects, uses, and protects information when you use our services.
1. Information We Collect
When you use our App, we may collect the following types of information:
- Account Information: Name, email address, and login credentials.
- Device Information: Device type, operating system, app version, and unique device identifiers.
- Usage Information: App activity, preferences, and settings.
2. Video Data and Cloud Storage
We understand the sensitivity of video and security-related data. Our company does not store, process, or back up video data in the cloud.
- Video content is stored locally on your device, system, or designated storage location and is never uploaded to our servers.
- Video playback and access occur directly through your device or local network connection.
- We do not have access to, nor do we share, any of your video data.
3. How We Use Your Information
We use collected information solely to:
- Provide, maintain, and improve the App.
- Authenticate users and secure access.
- Provide customer support and respond to inquiries.
- Send updates, notifications, or service-related messages.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:
- Legal Compliance: When required by law, regulation, or legal process.
- Service Providers: With trusted third parties who perform services on our behalf (such as authentication or analytics), subject to strict confidentiality obligations.
5. Data Security
We use industry-standard security practices to protect your account and personal information. While no system is completely secure, we continuously review and update our safeguards to reduce risks.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to certain data processing activities.
- Withdraw consent for optional features at any time.
7. Children’s Privacy
Our App is not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App along with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Gen IV Technology
Email: admin@g4direct.com
Address: 4890 Duff Dr. Suite B, West Chester, OH 45246